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March 12, 2020
Question

Download transactiaons from bank it does properly. QB's says my account doesn't exist. Name Chnaged of my account. Wants me to add a new account. Don't want to.

  • March 12, 2020
  • 1 reply
  • 2 views
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1 reply

March 12, 2020

Hi, David151.

 

 

Sounds like you might already have this account connected as a bank feed. No worries, I can help out. You can check this by viewing the Chart of Accounts under the Lists drop down. Here you will see all your active accounts within QuickBooks. 

 

Once there, you can see if any accounts are connected to a bank feed if they have a lightning symbol in the line of the account name. To disconnect that bank feed from that account, follow these steps:

  1. Right-click on the line of the account.
  2. Select Edit Account.
  3. Click the tab that says Bank Feed Settings.
  4. Select Deactivate All Online Services.

 

We also have plenty of articles to help with Bank Feeds.

If you have any questions or need any help feel free to reach back to me.