How long does this take normally? Please note that you may experience a brief interruption of service availability while your new bank account is being verified

Thanks for reaching out, @kym5.

Let me share some information about accessing your bank for direct deposit in QuickBooks Online.

QuickBooks depends on your financial institution. It usually takes to 1-2 business days to receive the test transaction.

This transaction is less than a dollar amount, that once entered, direct deposit will be activated. The system we'll catch this information to confirm the ownership. Please read this reference for confirmation: Verify test transaction.

You can visit this link that has step-by-step video tutorials on how to manage your banking in QBO. You can select each topic to view them: https://quickbooks.intuit.com/learn-support/en-us/tutorials?product=QuickBooks%20Online&tutorial=banking.

Don’t hesitate to get back to me if you have additional questions or other concerns. I’ll be around to help. Take care.