How many days does it take for credit card transactions to hit our bank account? We did a transaction on 5.21.20 and it's still not there.

Hello, and welcome to the Community, jeff90.
 

If this is the first transaction you've processed through your merchant account, your funds will be held for five business days. If Intuit needs anything during or after this review, you'll receive an email from us. I'd recommend keeping an eye on your inbox for any communications about funds on hold reviews.
 
There's also the normal processing time frames to obtain the money from a customer's card issuer, then send the deposit to your bank. When you process a card, it will approve or decline right away. If one is approved and there's no reason for the money to be under review, we'll send the funds to your bank.
 

If a payment is processed before 3 PM PT, the money will be sent to you that same day. If transactions are processed after the batch closure time, they'll be deposited with the next day's batch. Once the funds have been sent to your financial institution, normally you'll see them within two to three business days. If a reject occurs, our deposit attempt will be returned to us and we'll notify you of what's taken place.
 

I'm including a few resources which provide further information about processing payments, funding time frames, and funds on hold reviews:

• How long does it take for funds to reach my bank account?
• Why are my funds on hold
• Understanding Payment Holds
• What to do if customer payments are on hold

I'll be here to help if you have any other questions. Have a great day!