I am really starting to hate quick books! I can't get into my account and there is now a new account on top of my old account !!!!

We'd really want to have this sorted out for you, Daniel1938.

It's possible that a new account has been created when you we're trying to restore the existing one. I'll share some steps on how you can recover your login. Here's how:

1. Go back to the QuickBooks Online sign-in page.
2. Click I forgot my user ID or Password.
3. Follow the onscreen instructions and check your email as well.

You can also follow these steps in case you didn't receive the email:

• Check your spam or junk folders.
• Add do_not_reply@intuit.com to your contact list.
• Check all email addresses you might've used to sign up for your account.
• Make sure to unblock emails from Intuit. Learn more about how to whitelist Intuit emails.

If you're able to recover the old account, make sure to cancel the new one to avoid duplicate and unnecessary charges. Here's a guide for more details: Cancel Your QuickBooks Online Subscription Or Trial.

Please don't hesitate to reach out to us again if you need anything else.