We have a few steps for you to try. This will help you download the transactions.
Let's start by manually updating the bank account. This forces the transactions to download and refreshes the connection between the bank and QuickBooks Online. Here's how:
Click Banking.
Go to the Banking tab.
Click Update.
If it's still not downloading the transactions, log in to your financial institution's website, and check for any alerts or notifications. Any messages or sign-in issues can block our program from downloading new transactions.
If in case you still can't see them in QBO, we'll need to download the missing bank transaction manually from your bank's website and import them into QuickBooks using WebConnect.