I have 2 deposits that we're paid via CC through QBO. Deposit show its in Gobank, but I don't know how to access this to retrieve my funds. Any help?

Hi there, christopher-aimc.

Customer payments made online are directly deposited into your bank. Do you mean you can already see the transaction in your bank account? If so, I'd suggest reaching out to your bank and ask them on how you can retrieve your funds. 

You can also follow these steps on how you can check the status of a payment in your QuickBooks Payments account:

1. Log in to your account in the Merchant Service Center.
2. Go to the Activities & Reports menu,  then click Deposits.
3. Select the date range in the Dates field.
4. Click Search.

Let me also share these articles for additional references:

• Find Out When QuickBooks Payments Deposits Customer Payments
• Search For Transactions In The Merchant Service Center

Keep me posted if you still need more help with your customer payments. The Community is always here for you.