Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
October 21, 2020
Question

I received a message that Intuit had updated my phone. I did not initiate any update. What do I do?

  • October 21, 2020
  • 1 reply
  • 5 views
No text available

1 reply

Adrian_A
Level 8
October 22, 2020

Hi there, flyded.

 

I recommend reaching out to our Phone Support team. This way, one of our Phone Support agents can verify the message you've received, and they can also check who initiated the update.

 

Here's how you can contact them:

 

  1. Click the ? Help icon.
  2. Enter, Talk to a human.
  3. Enter, I received a message that Intuit had updated my phone. I did not initiate any updates.
  4. Select I still need a human.
  5. Click the Contact us link.
  6. Select Send a message.

 

If you have some How do I concerns, feel free to visit our Help page. We have articles there that have detailed steps to resolve your issues.

 

I'm just around if you need help. Keep safe!