Our bank feed in QBO categorizes every downloaded entry as "Insurance" but that is not correct. Is there a setting I need to change so that it doesn't do this?

Forum|Forum|6 years ago
November 14, 2019
1 reply
4 views

No text available

QuickBooks Online

JessT

Moderator

Yes, there is a setting to stop categorizing your transactions as Insurance, mwarby96. I'm happy to show you how.

QuickBooks remembers the categories you chose in the past and applies them to your future transactions. Example: If you categorized a transaction with the word "Insurance" in the description as Insurance, all future entries with that word will be pre-categorized as Insurance.

What you'll want to do is change the category of one transaction without saving it yet. Then, you'll see a message that says, We’ll set [keyword] to Insurance from now on. Edit this setting. Click on Edit this setting and choose to create a rule, or leave future entries as un-categorized.

Have a great time while using the online banking feature. If you need help to change other settings, please let me know.

mwarby96Author

Thanks for the information. Once I do this will the bank feed go back to make future suggestions for me based on the information downloaded from the bank?

AlcaeusF

Level 14

Thanks for getting back to us, @mwarby96.

After following the steps shared by my colleague, QuickBooks Online (QBO) won't make any suggestions because the system will pre-categorized the future entries with the word that you've used. In case you want to change it, just do the same steps outlined by JessT above.

Just in case, I'll be adding this article for future reference: Assign, categorize, edit, and add your downloaded banking transactions.

Please know that I'm only a few clicks away if you have any other concerns or issues. I want to make sure everything is taken care of for you. Have a wonderful day!

Sign up

Login with SSO

Let's get you signed in

Login with SSO