Suddenly today, can’t click on any accounts in Transactions to begin matching transactions that are displaying as needing matched.

Did you notice any error messages when this happened? This will help us determine if the issue is specific to the mobile app or your account.

In the meantime, let’s troubleshoot the app, as it can sometimes become outdated or out of sync with the server.

For iOS:

1. Go to Menu ☰ and tap the Gear icon.
2. Select Refresh data. It may take a few minutes.
3. Click Refresh to confirm.

If the issue persists, consider uninstalling and reinstalling. This ensures you have the latest version.

Reply below with any additional concerns. We’re here to help.