Trying to download my data so i can cancel my account. Every time I wait days to be able to download, it opens to a blank page.

Let's do some troubleshooting steps to successfully download the data, Joseph-Leonardo. 

Let's perform basic troubleshooting steps to check if this is a web-related issue. Let's start by accessing your account in a private window to determine if this is the case. This mode prevents browsing history from being stored.  

You can use the shortcut keys that I've listed below. 

• ​​​​​​​Ctrl + Shift + P (Firefox)
• Command + Shift + N (Safari)
• Ctrl+ Shift + N (Google Chrome   

Once you're in the Private / Incognito Window, sign in to your QuickBooks Self-Employed account and try to re-download your data again. Take a look and see if the data is successfully downloaded. If it works, then you can go back to your original browser and clear the cache. Alternatively, you can use other compatible browsers. It could be that the one you're currently working on has a temporary issue with QuickBooks.     

That's it. If you need more assistance with this, I'd recommend contacting our QuickBooks Customer Support Team. They have the tools to pull up your account in a secure environment and they'll be able to further investigate this.  

I'm just around in the Community if you need more help or anything else related to QuickBooks. Just click the Reply button, and I'll get back to you. Take care and stay safe!