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July 31, 2020
Question

Undeposited funds transactions in chart of accounts not showing up in New-> Bank Deposit. Cash and Check payments missing. Verified its in Undeposited Funds.

  • July 31, 2020
  • 1 reply
  • 5 views
No text available

1 reply

RenjolynC
Level 9
July 31, 2020

Thanks for reaching out to us here, tbathurst.

 

I'll give steps on how to track the transactions. When payments are deposited to the Undeposited Funds account, they automatically appear in the Bank Deposit window. 

 

Let's open the payment to see where the transaction is linked by following these steps:

 

  1. Go to Sales > Customers.
  2. Select the customer's name and open the payment.
  3. Make sure that the Undeposited Funds account is selected from the Deposit To drop-down menu.
  4. Click Save and close.

I've a sample screenshot for reference: 

 

 

 

Once done, go to + New > Bank Deposit. You will see the payment under Select the payments included in this deposit section. Then, follow the steps to make a bank deposit.

 

If the payments are still not showing up in the Bank Deposit window, you'll want to check this article for the other solutions: Find missing payments you want to deposit in the Bank Deposit window.

 

I'm also adding this article that you can bookmark: What’s the Undeposited Funds account?

 

You can always leave a comment if you have any follow-up questions about the bank deposit in QuickBooks.