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March 8, 2022
Question

I'm trying to make a written FORMAL COMPLAINT about the absolutely AWFUL customer services. I've tried several time and cannot understand a word being said to me. Awful.

  • March 8, 2022
  • 1 reply
  • 0 views
Why is there no email address for FORMAL complaints in the UK. Why have QB hired lots of people who don't speak very good English and in my case, don't even know anything about HMRC.

1 reply

Level 14
March 8, 2022

Hello Karlaschon-live-, 

 

Welcome ot the Communtiy page, 

 

We are sorry to hear you have not had a good expereince with our cusotmer service team. We will pass this onto the relevent team for you. Is there anything we can help you here in regards to your account?