Why can’t I connect to my account on pc

I'll work with you to help you connect to your QuickBooks Online (QBO) account on your computer, @garymeadows75-ya.

This connection issue can sometimes be caused by the browser's overtime collection of data from frequent page visits. To isolate this matter, you can perform some troubleshooting steps.

You can start by pulling up your QuickBooks Online (QBO) account using a private browser (incognito). Here's how:

• Press Ctrl + Shift + N (Google Chrome)
• Ctrl + Shift + P (Firefox)
• Control + Option + P (Safari)

Once you're able to sign in and connect to your account, return to your default browser and clear its cache. This will refresh the system and remove older data that causes viewing and performances issue. However, in case this matter continues, I'd recommend using other supported browsers.

Also, I'm adding this article to further guide you in managing your business's growth using QBO: QuickBooks Help Articles. It includes topics about account management, banking, and expenses, to name a few. You can click the + More topics button to view other selections.

Please keep me posted on how it goes. If you have other connection concerns and questions about QBO account access and management, let me know in the comments. I'm always around to help. Take care and stay safe, @garymeadows75-ya.