Normally, that transaction should appear in your bank register since it's showing as paid on the Tax payment history page. To isolate the issue, let's make sure that the filters in your bank register are set to All. I'll show you how:
Select Accounting from the sidebar menu.
Go to Chart of Accounts.
Locate the bank account holding the transaction.
Click the View register link from the Action column.
Select the Funnel icon, then set the filters to All.
Hit Apply, then find the tax payment.
Alternatively, you can open the tax payment from the Tax payment history page to check if it was posted to the correct bank account.
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Please feel welcome to visit this thread again with any concerns you may have. I'll be right here to continue helping.
Hope you’re doing great. I wanted to see how everything is going about the missing tax payment issue you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.
Looking forward to your reply. Have a pleasant day ahead!
I tried the suggested solutions on this thread since the original post is similar to my issue. However, it's still not allowing me to reconcile my account.
In the bank register, the tax payment is recorded posting on 9/1/2021. In my bank statement, same payment cleared on 8/31/2021. Just so happens that the cut off (ending date for statement) is 8/31/2021. So in reconciling said account, the tax payment does not show and I cannot reconcile. In the past, I was able to edit in the bank register if there are any transactions not recorded, and even those that are recorded but do not have same posted dates. I cannot do that now for some reason.
What is the best solution for this so I can finally reconcile the account for that period? In the register the tax payment transaction does not have the "R" designation; it has "C" which means partially reconciled.
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