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August 12, 2025
Question

All of a sudden my payroll will not export to my bookkeeping side

  • August 12, 2025
  • 1 reply
  • 10 views

I have two QBO accounts. One for payroll and one for books. Payroll has always exported to my books account but stopped exporting last week.

1 reply

MsNorthPND1881
QuickBooks Team
August 12, 2025

There are a few common reasons why you might encounter issues exporting payroll data into QuickBooks, Hollyintuc. One possibility is that your payroll setup is incomplete. Only fully set up payroll accounts can export data.

 

  • The export connection for standalone payroll will expire if payroll is attached to your QuickBooks Online account.
  • The Primary Admin must complete the export setup. If the Primary Admin is a Firm user, they need to transfer the role to a non-Firm user first.
  • Standalone Payroll cannot export transactions to QBO accounts that already have payroll.

 

On top of that, you can follow Step 2 in this article to ensure that, after processing payroll, you have the option to export transactions from your most recent payroll run: Export your payroll data.


Feel free to leave a comment below if you have any additional concerns about exporting or managing payroll data.