Good news, you can cancel your payroll subscription and continue working with QuickBooks. First, make sure to open QuickBooks as an admin, then follow these steps:
Open your QuickBooks Online account, then select Account and Settings from the Gear icon.
Select Billing & Subscription.
In the Payroll section, select Cancel.
Select Continue to cancel.
Complete the short survey and select Confirm cancel.
If you realize you need the subscription, you can reactivate it by following the instructions from this article.
As you continue working with QuickBooks, you can also read the topics from our help articles in case you need related resources in the future.
Please let me know in the comment section if you have any follow-up questions or concerns. I'm always here to answer them. Take care and happy weekend!
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