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April 30, 2021
Question

Anyone else have Direct Deposits not go through today

  • April 30, 2021
  • 1 reply
  • 0 views
We still have not had our DD sent today anyone else have delays

1 reply

Level 8
April 30, 2021

Hi there, lejuana.

 

I understand this hasn't been easy for you and your employees.

 

We've received reports that some of our customers have not received their direct deposit payments scheduled for Friday (April 30, 2021). 

 

Our engineers are aware of this and are working to find the root cause to resolve this issue. For now, I recommend checking out our Status Board and click SUBSCRIBE TO UPDATES. You can also inform your employees to monitor their pays within today while this is being taken care of.

 

We appreciate your patience and understanding on this matter.