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April 30, 2021
Question

Are others experiencing payroll processed for today not yet being deducted from the bank or showing up in employees' bank accounts?

  • April 30, 2021
  • 1 reply
  • 0 views
I received the normal Payroll direct deposit receipt this morning. But the money still has not been processed at 1:15 pm on payday.

1 reply

RenjolynC
Level 9
May 1, 2021

Hello, michelleolson122.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts.

 

The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.