Can I cancel my subcription? Ive tried but it won't work

Hello there, velecia-hammett0.

We can try using the mobile application in canceling your subscription.

For iOS (iPhone or iPad):

1. Sign in to QuickBooks.
2. Tap the Profile icon, then select Settings.
3. Tap Subscription, then select Cancel or manage your subscription here.

For Android:

1. Log in to QuickBooks account.
2. Tap the Profile icon, then select Subscription.
3. Tap Cancel or manage your subscription here.

If you're subscribed to the free trial, the account will be canceled automatically at the end of the trial period without any fees. You can check this article for reference: Cancel your QuickBooks Self-Employed subscription.

You can also reach out to our Customer Care Team if you're still having issues canceling your account.

Here are the steps:

1. Log in to your QuickBooks Self-Employed.
2. You can click the Assistant option or click the Help icon located in the upper right-hand corner.
3. In the Help window, click the Contact Us button at the bottom.
4. Enter your question and click the Continue button.
5. Select Start a chat or Get a callback.

Should you have other questions or concerns in the future, you can always visit us here. Thanks.