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March 3, 2021
Question

Can January and February 2021 processed payroll be adjusted to take the Employee Retention Credit?

  • March 3, 2021
  • 1 reply
  • 0 views
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1 reply

Level 9
March 3, 2021

I'll make sure you're able to adjust your processed payroll, @angie59.

 

In QuickBooks, you'll need to set up your payroll to accept and track the credit. Since you can't create a payroll adjustment in QBO, I recommend contacting our Payroll Support. They have the tools and resources to create the adjustments for you.

 

Here's how to reach out:

 

  1. Go to Help at the top.
  2. Scroll down and type I need to speak to a human until you reach the option to connect to one of our live support agents.
  3. Click Get help from a human.
  4. Choose either Chat with us or Have us call you.

 

Additionally, here's a guide on how to set up and track the Employee Retention Credit. Just scroll down to the QuickBooks Online Payroll section for the steps.

 

Feel free to browse this link here if you need help with other payroll tasks. It has topics and articles that'll guide you along the way.

 

Let me know if you still have questions or concerns with payroll. I'm more than willing to assist you. Take care and have a wonderful day ahead.