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April 30, 2021
Question

Can someone please explain how I can know that payroll was made? I can't get anyone from QB payroll to call me.

  • April 30, 2021
  • 1 reply
  • 0 views
This is my first time using payroll, and I am not familiar with the software.

1 reply

DivinaMercy_N
Moderator
May 1, 2021

Hi, @velco7580.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment.

 

Also, phone lines are now open. We temporarily suspended calls to prevent long hold times as we resolved a direct deposit payroll issue.

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

 

As always, feel free to post here again if you have any other QuickBooks-related concerns. I'll be right here to lend a helping hand. Take care always.