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April 30, 2021
Question

Did anyone else not get the payroll direct deposit deposited into their employees?

  • April 30, 2021
  • 1 reply
  • 0 views
I cannot reach intuit and my direct deposit did not go through.

1 reply

Level 9
May 1, 2021

Thanks for posting your payroll concern, @msalas.

 

Phone lines are now open. We temporarily suspended calls to prevent long hold times as we resolved a direct deposit payroll issue. 

 

Please know that the direct deposit issue has already been resolved. You don't have to do anything on your end. Rest assured, your employees will see the funds available in their bank account by end of the day.

 

See this link to be updated with the current status of this Direct Deposit concern. You can also click on Subscribe to Updates to receive notification emails if there are outages in QBO.

 

Thank you for your patience as we resolved this issue.