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April 30, 2021
Question

Did anyone run payroll for today and not have it taken from their bank account and their people not paid today? No one at my place got paid today.

  • April 30, 2021
  • 1 reply
  • 0 views
I got the QB notification as normal that direct deposit posted but no direct deposits went out today 4/30 and my bank account wasn't debited.

1 reply

RenjolynC
Level 9
May 1, 2021

I appreciate your time reaching out to us here, dan153.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts.

 

The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.