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R
rick1951
March 29, 2021
Question

Direct Deposit after backup of company file Quick books 2020 pro with enhaned payroll

  • March 29, 2021
  • 1 reply
  • 1 view

I had a hardware failure that resulted in the loss of the company file and the most recent backup. I restore the company file with a backup from the end of the previous month. I had done a single direct deposit of a paycheck that was lost. When I restored a the file, the system noted the missing direct deposit and restored the transaction to intiuit into the check registry for the correct amount. However, it did not retore the actual paycheck transaction that usually shows up as a zero dollar (but with all the paycheck detailed amounts) transaction. I entered the paycheck and it show up in the check registry coreectly. I was also able to restore other missing checks. Everything looked good. At the end of the month I went to do another direct deposit for the same emplyoee and Quickbooks generated a message saying that I had another transaction in process and as a result it was generating paycheck for two times the normal amount. It also said in the warning I needed to correct the payroll. To get a paycheck to the emplyoee, I printed a check. The system is now warning me that I have unprocessed paychecks. How do I correct this mess? And keep the payroll tax information accurate.

1 reply

JoesemM
JoesemMQuickBooks Team
QuickBooks Team
March 29, 2021

Welcome to the Community space, @rick1951.

 

You can void the unprocessed direct deposit from your last payroll and recreate it as a normal check. This way, you'll not be prompted with the error message when you process payroll again. Let me show you how.

 

  1. Select the Employees menu, then select Edit/Void Paychecks.
  2. Change the Show paychecks through/from dates to the date of the paychecks you need to void, then press Tab on your keyboard.
  3. Double-click the paycheck.
  4. Clear the Memo line that states "Direct Deposit."
  5. Select Paycheck Detail at the bottom.
  6. In the Review Paycheck window, clear the Use Direct Deposit box.
  7. Select OK in the Review Paycheck window, and hit Save & Close in the Paycheck window to record the change.

Once done, recreate the transaction as a normal check.

 

  1. Select Employees, then Pay Employees and choose the check types.
  2. (Skip to step 3 if you need to run an unscheduled payroll) Select the appropriate schedule in the Create Paychecks section, and select Start schedule Payroll.
  3. Verify the Pay Period Ends date, Check Date, and Bank Account the money is drawn from.
  4. To see everyone's paycheck details, select Open Paycheck Detail.
  5. Hit Save & Next to go to the next employee, or select Save & Close to go back to the Enter Payroll Information window.

 

For more detailed steps, click this article: Change a direct deposit paycheck to a regular paycheck in QuickBooks Desktop Payroll.

 

Also, make sure your company file and tax table are updated to the latest release, to avoid unexpected errors and to stay compliant with paycheck calculations.

 

 

Additionally, if you need to review the taxes and contributions, you can run the payroll summary report, check out this article for the steps and details: Customize reports in QuickBooks Desktop.

 

Let me know if you need additional information concerning payroll or any QuickBooks related. I'll be right here to help. Take good care!

 

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