Direct deposit processed but did not his my account

We know how critical each paycheck is to your team, @kathleen-francis.

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today. 

Please visit this page to know the latest updates and information on the issue: QuickBooks Status.

You also have an option to reach our support and let them know that you are impacted by the said issue. This way, they can work with you in setting up a case to investigate. 

Here's how: 

1. Go to the Help menu, then Contact Us. 
2. Enter direct deposit delay issue in the description box and click Let's talk.
3. Choose either Start a chat or Get a call. 
4. Complete the required information, then you'll route to the next available expert. 

Check out our support hours to guarantee we address your concern quickly. 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible. Also, don't hesitate to click the Reply button if you have follow-up questions about your payroll. I'm happy to answer them. Be safe.