EMPLOYEES DIRECT DEPOSIT DID NOT GO THROUGH

Forum|Forum|5 years ago
April 30, 2021
1 reply
6 views

What is the time frame for the resolution of Direct Deposits not going through to our employees accounts? When will the issue be resolved?

Workforce Payroll

jlratajczak

Same boat here... All the terrible modes of communication that QBO offers have been closed off. I'll likely end up writing paper checks and watch as the DD goes through creating another problem for me to deal with. I'm sure QBO payroll service prices won't be going down either...

JenoP

QuickBooks Team

Hello everyone,

Thank you for reporting this in the community. We have resolved the issue from this morning which prevented some direct deposits from being processed as normal. We expect to see funds available in your employees' bank accounts by the end of the day today.

In the meantime, this status page will have the latest updates and information on the issue while we work through all impacted accounts: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd.

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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