Hi, I wish to discontinue and will I get a refund as I didn't use it?

It's sad to see you go, @Rusaasvaad,

If you were billed for the subscription renewal and want to discuss your refund options, please contact us directly. Our phone representatives can pull up your account with us and can provide more information about your billing.

Here's how to contact Support:

1. Click the (?) Help icon in the upper right-hand corner of the Dashboard.
2. From there, select the Contact Us button and enter your concern in the description box.
   
   
3. Once done, select Call us or Get a callback option.

To ensure we address your concern on time, check out our support hours.

You can also consider the steps below to learn more about cancelling or terminating a QBO account:

Option 1: If the company file is within 60 days old (90 for non-US accounts), you can still purge the whole file. Follow the steps below to delete your company data:

1. Sign in to your QuickBooks Online account.
2. Edit the URL on the address bar. remove everything after app/and enter purgecompany. For example: https://...qbo.intuit.com/app/purgecompany
3. Click Yes to confirm the action.
   
4. On the next page, select Wipe data.
   

Here's an article that contains all the information about the process: Delete your data and start over in QuickBooks Online.

Option 2: If it's active for 90 days or more, terminate your account directly on your QBO profile. Here's how:

1. Sign in to your QuickBooks Online account.
2. Click the Gear icon at the top right section of your Dashboard.
3. Tap Account and Settings.
4. Choose Billing & Subscription.
5. In the Payroll section, click Cancel or Cancel trial.
6. Hit Continue to cancel.
7. Answer the short survey, and select Confirm cancel.

For information and instructions on how to cancel a QBO account, see this link: Cancel your QuickBooks Online subscription.

If you have any other questions about QuickBooks, post them here or mention my name to notify me. I'm always here to help. Have a nice day!