Thank you for reminding me to use the notes section.. I am however most interested in having other options in the status drop down, aside from the ones provided. The steps to do so seem great, but they do not work. There is no "pencil" aside from the one next to the "employment" section after an employee has already been chosen. Once I am in there, the only option is to choose from status options that have been pre-populated. If I am misunderstanding, maybe you can provide me with a visual? I am working in QBO, btw.. maybe that makes a difference? Thank you!