How can I block staff to use their phone to clock in or out using t-Sheets on their phone?

Forum|Forum|6 years ago
February 5, 2020
1 reply
24 views

We want them to ONLY use the Kiosk in our office to record their time!

QuickBooks Online

Ami_D

Level 1

Hi there @kmascaro3! Welcome to the community. There is not a global way to turn off access to the mobile app, however, you can edit individual employee permissions to prevent them from using it. Here's how:

Go to My Team.
Select a team member.
Select the Permissions tab.
Deselect Mobile time entry, and select Save.

If you have a lot of employees and this is a cumbersome task, our support team may be able to help. :) You can give us a call or chat any time!

ReneeEncinias

What if the Deselect check box is disabled and I can't click on it?

Ryan_M

Moderator

Hi @ReneeEncinias,

Thank you for joining the thread. I'll point you in the right direction for support with your query.

I suggest you contact TSheets Technical Support for further assistance. They can pull up your account within a secure environment and investigate further as to why you have this issue.

See this article for the steps: Contact TSheets support.

Post a comment below if you have other questions about TSheets. I'll handle them for you.

Sign up

Login with SSO

Let's get you signed in

Login with SSO