How do I change the status of en employee if there is no drop down arrow next to the employee status?

Hello, cookchirorehab. 

I'm here to help. We'll change the status of your employee or get you in the right place should it not work for any reason. 

In QBO, you can set an employee to Terminated, Not on Payroll, or Inactive. If you do this however:

• They will no longer appear in your active payroll, but their profile and pay records will remain in your account
• They can still access Workforce.intuit.com
• You are no longer billed for that employee
• Pending direct deposit will still process unless the check is deleted

Here's how:

1. Go to Workers from the left-hand side dashboard
2. Find the employee's name and hit the Edit (✎) icon beside Employment.
3. Update the status appropriately, then click Done. 

If they still aren't appearing in the desired status. I recommend reaching out to our support team, follow these steps:

1. Sign in to your QuickBooks Online company.
2. Select Help (?) at the top right.
3. Select Contact Us to connect with a live support agent.

From there you can choose how you speak to a rep, either by the Call me Back feature or the Live Chat feature. Either way you'll be connected with the next available agent. 

If there's anything else I can do, feel free to post down below.

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