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March 6, 2021
Question

How do I get a refund from Quickbooks? I cancelled quickbooks payroll, i never used the service. It was accidentally turned on.

  • March 6, 2021
  • 1 reply
  • 3 views
Get a refund from Quickbooks?

1 reply

QuickBooks Team
March 6, 2021

Let me guide you to the right support to address this, jeffrey8.

 

Billing concerns require personal information that should be done in a secure environment. I'd suggest reaching out to our to out QuickBooks Support Team to process the refund in a secure environment.

 

For the old Help menu interface:

 

  1. Click the Help (?) icon at the top.
  2. Choose the Contact Us button.
  3. Type your issue or question on the What can we help you with box.
  4. Proceed with the Let's talk button.
  5. Select the Start messaging option.

For the new Help menu:

 

  1. Click the Help (?) icon at the top.
  2. Type Talk to a human.
  3. Enter your issue or question on the What can we help you with box.
  4. Choose I still need a human.
  5. Select the Start messaging option.

 

To ensure you can reach out to our agents, please see our support hours.

 

I've also added this article that'll help you learn a few things about the life of your QuickBooks Online data after you end your subscription. To learn more, please click here.

 

I'm only a few clicks away if you need assistance in managing your data. It's always my pleasure to help you out again.