How do I pay my employees? I have switched from Intuit Online Payroll to QB Online Payroll and it won't let me complete my payroll. I can't even print a check.

Let me help you run your payroll, Wendy77.

I'd like to know more about this, though. What specific error message did you encounter? This way, I can check if there's an open investigation similar to yours.

In the meantime, we can perform the basic troubleshooting to isolate the issue. We'll start with opening QuickBooks Online through a private browser. It's the best place to identify browser hiccups. These are the shortcut keys:

• Google Chrome: press Ctrl + Shift + N 
• Mozilla Firefox: press Ctrl + Shift + P
• Safari: press Command + Shift + N

If you're able to complete the payroll using the private browsing session, go back to your regular browser and clear its cache to refresh the program.

Also, you can use a different browser to narrow down the issue.

Once it's fixed by the recommended steps, you can try to create paychecks for your employees. 

If it didn't make any difference, though, feel free to get back to this thread with more information. We're just one comment away. Take care!