Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
April 30, 2021
Question

How do you speak to an actual person to fix this forced conversion from Intuit Payroll to QB Payroll Full service?

  • April 30, 2021
  • 1 reply
  • 0 views
No text available

1 reply

Moderator
April 30, 2021

Hey there, @crystal31.

 

Let me provide you the steps on how to connect with our live agents. This way, we can stop the forced payroll service conversion prompt in your account. 

 

If you have a QuickBooks Online account, you can log in to it then follow these steps to connect with our customer representative. 

 

  1. Click the Help menu in the upper-right hand corner and click Talk to a human.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Select Get help from a human.
  5. Choose between Chat with usSchedule an appointment, or Have us call you.

You can also contact them by logging in to your Intuit Online Payroll account. Just use the new Contact Us link to connect with an expert. Then, type contact support and click Continue. Next, select Have us call you and enter your details. Finally, click Get a call.

Additionally, you can check out our support hours to ensure that we address your concerns on time.

 

I'm still here if you have other questions regarding your payroll service. Just post your questions here, I'll respond as soon as possible.

May 5, 2021

We are using Quickbooks Desktop but was using Intuit online payroll full service.  When we converted to the QuickBooks online payroll we cannot get in to either payroll now!  Please have someone call me at Hayes Manufacturing #1-706-636-2381 Brenda Hardin.