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1 reply

Level 8
April 28, 2021

I can help you cancel the account in a few steps, @jessica77045-gma.

 

You can log in to your QuickBooks Self-Employed (QBSE) account and cancel it from the Billing Info.

 

Here's how:

  1. Log in to your QBSE account.
  2. Click the Gear icon, then choose Billing Info.
  3. In the Cancel section, click Cancel now.
  4. Enter the reason for your cancellation.
  5. Click Cancel subscription, then click Cancel subscription again.

 

On the other hand, if you bought it through the mobile app store, you can refer to this article here for a step-by-step process to cancel your subscription.

 

And since this is accidentally created, you can ask for a refund. However, we're unable to do it here that is why I'd encourage contacting our QBSE Support team to assist you to get your money back. Kindly follow these steps:

  1. Click on Assistant at the top.
  2. Type in Talk to Human.
  3. Select I still need a human.
  4. Choose your preferred way to be connected with our agents.

 

I'll be around to help if you need anything else with managing your QBSE account subscription. Just keep me posted by leaving a reply below. Take care!