I can help you get pass the page you're seeing, kinneycreation.
Are you using the QuickBooks Self-Employed (QBSE) mobile app? If so, try to log in to your account using a browser like Google Chrome to check if you'll get the same message. Please use this link: https://selfemployed.intuit.com/login.
If it's working as expected, let's reset the app's data to refresh the system. Here's how:
Open the app.
Click the Help menu at the top of the screen.
Select the Reset App Data option on the drop-down selection.
You'll want to uninstall and reinstall it to make sure that that app is up-to-date.
If you're using a browser, you can use these steps on how to isolate slow response within the system:
Use an incognito window when accessing your QuickBooks Self-Employed account.