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February 13, 2021
Question

I can’t find the info I entered for 2020. Mileage, income, expenses, etc. I only see new info for 2021. How do I get to it????

  • February 13, 2021
  • 1 reply
  • 0 views
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1 reply

MJoy_D
QuickBooks Team
February 14, 2021

I can help you look for these missing 2020 transactions, @userrapidnotaryplus.

 

Let's filter the Transactions and Mileage tab to look for these 2020 transactions. 

 

Go to your Transactions tab and filter the Type to AllAccount to All, and Date to Last Year. The same with your mileage. In the Miles page, set the Type to All, then year to 2020.

Try to look for these transactions. If those are still missing, then I suggest reaching out to our Customer Support to help you find these. They can check your account in a secure environment and help you recover those missing items from the account.

 

 Here's how to reach them:

  1. Go to the Assistant menu from the top bar.
  2. Enter Talk to a human and select I still need a human.
  3. You'll now be provided with support options that are available at that time.

Here's how to contact QuickBooks Self-Employed Support article for more information.

 

See this article on how to manually add transactions in QuickBooks Self-Employed and on how to manually track mileage in QuickBooks Self-Employed

 

Let me know if there's anything that I can help with your mileage and transactions. Take care and have a wonderful day!