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December 26, 2020
Question

I out in wrong hours for employee and it akready says processed. is there anyway to get it back? direct deposit .

  • December 26, 2020
  • 1 reply
  • 1 view
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1 reply

Pabz_L
December 26, 2020

I'm here to ensure you'll get your payroll corrected, @ttripp87.

 

Correcting the data of the paycheck in QuickBooks Online Payroll would depend on how it was set up. 

 

Since you mentioned that it was created as a direct deposit and it’s already processed, you'll have to void the check and recreate it as a regular paycheck with the right amount. To do that, you can follow the steps below: 

 

  1. In the left navigation bar, click the Payroll menu and select the Employees tab.
  2. Click the Paycheck list under the Run payroll button. Then, choose the check you want to void or delete. 
  3. When prompted, select Yes or No. If you're not sure if the paycheck has been cashed or deposited, check with your bank or ask the employee directly.
  4. Click I understand that this action cannot be undone box. Then, click the Void Paycheck or Delete Paycheck button.
  5. If you voided the paycheck, be sure to collect the net amount from the employee.
  6.  

To learn more about this process, please refer to this article: Void or delete paychecks.

 

On the other hand, if you have created it as a direct deposit and taxes were already electronically paid, you will need to contact our payroll support. They will assist you to correct the information of the paycheck.

  

That should answer your question for today. If there's anything else you need, please let me know by leaving a comment below. I'm always here to lend a hand. Have a nice day!