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April 30, 2021
Question

I processed payroll early yesterday morning. Received the direct deposit report at 12:09 AM this morning. None of my employees have received their funds.

  • April 30, 2021
  • 1 reply
  • 0 views
The bank does not have the payroll as pending, yet Quickbooks shows initiated at 12:09AM. Please advise.

1 reply

Adrian_A
Level 8
April 30, 2021

Hi andersonlawncare,

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.