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April 9, 2020
Question

I received an email about an employees direct deposit. Th email said it went through, but changes need to be made. I'm confused as the routing and account # are correct.

  • April 9, 2020
  • 1 reply
  • 4 views
No text available

1 reply

Level 10
April 9, 2020

I appreciate you for providing complete details above about your employee's direct deposit, kgonz.

 

I'll make sure you'll get the right support to check the changes you have to make to your employee's direct deposit paychecks. This way, you'll be able to correct them and keep your payroll account accurate.

 

The security of your account is our top priority here in the Community. Reviewing your employee's direct deposit details requires securely pulling up your account. With this, I'd recommend contacting our QuickBooks Desktop Payroll Support team. They can verify the information that you need to update in your employee's direct deposit.

 

In case there's a need to reverse your employee's direct deposit transactions, you can refer to this article for the detailed steps: Reverse a direct deposit. It contains information about the things you need to know before requesting and when you can request a reversal.

 

Please let me know if you have other concerns. I'm just around to help.