I want to edit my payroll exemptions. when I go to tax exemptions, none are listed like it says in the help menu

Hello, rfair. 

Thanks for taking the time to reach out to us. When it comes to payroll tax exemption, we advise our customers to contact our Payroll support team. This way, we'll be able to pull up your account in a secure session, and set up an exemption for employees.  

Before diving in, I want to ensure your issue gets prioritized and addressed on time. I'll be providing this resource for the support hours. It contains the time on when the support is available, depending on your type of subscription. Just go to the QuickBooks section of this article for more info: Contact QBO support.       

Here's how to contact our support team: 

1. Sign in to your QuickBooks Online company. Then click Help (?). 
2. Click Talk to a human. 
3. Choose Talk to a human. 
4. Press See examples.  
5. Enter your concern. 
6. Tap Contact us. 
7. Choose either: 

• Post a question 
• Message an agent 
• Get a callback      

Just a heads up, we have limited staffing and we have reduced our support hours to 6 AM-6 PM PT Monday-Friday due to COVID-19. We will resume normal hours as soon as possible.      

To know more about taxes exemption in QBO, you may check out this article: Adjust employee exemption taxes.    

Let’s me know if you need anything else. I’m always glad to help. Have a wonderful day and Take care!