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May 1, 2021
Question

If I cancel an "Incomplete" 941 payment (set to manual) will it recalculate and still let me pay it?

  • May 1, 2021
  • 1 reply
  • 2 views
The 941 schedule was set to pay bi-weekly instead of monthly so it shows many past due payments. I can't change this until this incomplete payment is gone. What happens if I cancel the payment?

1 reply

Moderator
May 2, 2021

Hello, trish-winners-gm. 

 

I can see that this is your first post in the Community. Let me welcome you here. Since there are past due payments, I recommend contacting our QuickBooks Online (QBO) Customer Care team to handle your 941 payment. They have the tools to check your account securely and perform a screen-sharing session.

 

  1. Go to the Help menu.
  2. Select the Contact Us button.
  3. Enter a brief description of your concern in the What can we help you with? field.
  4. Click Let's talk.
  5. Choose a way to connect with us: Start a chat or Get a callback.  

 

You can schedule a callback during support hours. This is from Monday to Friday, 6:00 AM to 6:00 PM PT and 6:00 AM to 3:00 PM PT every Saturday. 

 

For future reference, here's where you can find your IRS Form 941

 

Reply to a comment below if you have any questions. I'll always make sure to get back to you. Stay safe!