Allow me to share with you some insights about QuickBooks Online (QBO) subscription.
Here in QuickBooks, we hold on to your data for one year. This way, you can easily access your data when resubscribing to your account.
To recover your 2018 QBO account, we’ll need to look into it. That being said, let me direct you to the best support available. I recommend contacting our Support team. They have the proper tools to securely check your account and provide additional details in recovering it.
To reach out to them, you can follow the steps below:
Go to the (?) Help icon.
Click the Talk to a human option (type it again if prompted).
Select I still need a human.
Click the Contact us link.
Enter the details of your concern and proceed with Let's talk.
Choose either Send a message (if you preferred chat) or Get a callback.
If there’s anything else I can be of help in managing your account, you can always tag me in your reply. I’d be more than happy to assist you. Have a good one!
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