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April 30, 2021
Question

Ive been disconnected multiple times now and my payroll did not go through. i need to talk to a person

  • April 30, 2021
  • 1 reply
  • 2 views
your site keeps timing me out and cutting me off. I was supposed to receive a call an hour ago

1 reply

Tori B
QuickBooks Team
April 30, 2021

Hello, @rwesner

 

Thank you for reporting this in the community. We have resolved the issue from this morning which prevented some direct deposits from being processed as normal.  We expect to see funds available in your employees' bank accounts by the end of the day today.

 

In the meantime, this status page will have the latest updates and information on the issue while we work through all impacted accounts: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible. Take care!