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May 4, 2021
Question

Just transitioned to QB payroll from Intuit. Where are my payroll reports?

  • May 4, 2021
  • 1 reply
  • 0 views
When I go to payroll reports I see these three only -Employee Contact List Recent/Edited Time Activities Time Activities by Employee Detail Where are the others?

1 reply

Level 4
May 4, 2021

Hi, jowatta.

 

Let's perform some troubleshooting steps so you can view your payroll reports smoothly.


Before proceeding, make sure there are paychecks created and other payroll information recorded in QBO. This is to ensure you can see the information on the reports.You can start by opening the company in a private browser.

 

Here's how to access incognito mode in some of the most commonly used browsing applications:

  • Google Chrome: Ctrl Shift N
  • Internet Explorer: Ctrl Shift P
  • Mozilla Firefox: Ctrl Shift P
  • Safari: Command Option P

If you're able to view your payroll reports, it's safe to say the browser is causing the issue. You can fix it by clearing cached data and Intuit-specific cookies.

 

If the issue persists, consider contacting our QuickBooks Online Support Team. They can check on your account to further investigate the issue and provide you the necessary steps to be taken.

 

You can check this articles about payroll reports for more information:

Get back to me if you need anything else you need by commenting below. I always have your back.