My option to pay the 941 tax sometimes does not show up after I finish payroll

Thanks for your first post, @flashmastersecm. 

I can only think of a browser issue for this unexpected behavior. QuickBooks Online uses cache to load pages seamlessly. However, it may run into problems when it is full. 

We can use an incognito or a private browser to confirm. Here's how to open it:

• Chrome: Ctrl+Shift+N
• Firefox: Ctrl+Shift+
• Safari: Command+Shift+N

Log in to QuickBooks and see if you're able to see the option to pay the 941 tax. If you do, clear the cache of your main browser to help applications run better on your computer. Otherwise, use a supported, up-to-date browser.

Here are a few articles that you may find useful. It'll help you learn about paying and filing payroll taxes in QuickBooks :

• How QuickBooks Populates The 941
• File quarterly tax forms
• Pay and file payroll taxes online

Let me know in the comment section down below if you have any other concerns. I'm always around happy to help.

Hi flashmastersecm,

Hope you’re doing great. I wanted to see how everything is going about paying the 941 tax concerns you had yesterday. Was it resolved?

Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!