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April 30, 2021
Question

My payroll runs on time every single week, and the money is pulled from the bank account by 8AM, why has it not ran today even though it shows processed?

  • April 30, 2021
  • 1 reply
  • 0 views
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1 reply

JessT
Moderator
May 1, 2021

Hi eqautoworks,

 

We were alerted to a third-party issue with direct deposit processing yesterday morning that has delayed the deposit of employees' pays into their accounts.
 
The issue has been resolved and your employees should have received their funds by the end of the day.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we took care of the issue.