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F
frameworkcompany
April 30, 2021
Question

My workers did not get funds on payday

  • April 30, 2021
  • 1 reply
  • 0 views
it says it was processed the direct deposit but it did not hit our bank to pay employees? I need information on how to delete this or what I need to do to process checks for this week where it will not affect my 941's next week

1 reply

K
Klent
Level 8
April 30, 2021

Hi there, frameworkcompany.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.
 

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