I can help you manage your business information and subscription, sandra-slocum.
If you have QuickBooks Self-Employed, a payroll subscription is unavailable for the plan. However, if you wanted to change your company name, you can log in to your Intuit Account using this link and change your company name under Personal info: https://accounts.intuit.com/.
On the other hand, if you have QuickBooks Online, you can follow these steps on how to change your company name and cancel your payroll subscription:
If your page looks like the image below, then you're using QuickBooks Self-Employed (QBSE). That's why you don't have the Account and Settings under the Gear icon.
In QBSE), there is no option to add a business name. Although what you can do is to edit the name of your QBSE account to the business name. Since the name displayed on your account depends on the Name that is set up.
To update your personal information, here's how:
Click the Gear icon at the top.
Under About you column, select Intuit Account.
Go to Personal Info section, then click Edit on the name.
Enter your business name and pick Save.
However, if you're using QuickBooks Online (QBO). Your page should look like the image below:
In which you can follow the steps provided by my colleague @Catherine_B above.
You can get back to me anytime you have additional questions in QuickBooks by posting your response below. I'll do whatever it takes to ensure your concerns are addressed.
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