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New Member
September 8, 2026
Question

Online not usable in office as there is no internet service Very disappointed that quick books is letting me down after 27 years of use

  • September 8, 2026
  • 8 replies
  • 88 views

we have no Internet service at the office very disappointed that quick books is letting me down after 27 years of use 

why can we not keep desktop working 

8 replies

SIAB
Level 2
September 8, 2026

You can still use QB Desktop. What year version do you have?

raymarAuthor
New Member
September 8, 2026

i have 2024 version staying updated to use payroll but end Aug couldn’t use payroll has said changes were made and now need internet connection 

literature also says desk top no longer usable next year 

QuickBooks Team
September 8, 2026

Could you clarify what changes you're seeing on your end? This will help us provide the right solution.

 

Just to let you know, you can still use QuickBooks to process payroll even without an internet connection, as long as you're not using online features like direct deposit. However, if QuickBooks prompts you to download Payroll or QuickBooks Desktop updates, you'll need an internet connection to ensure you have the latest features and security updates. Once the update finishes, you can disconnect and resume working offline.

 

Regarding the discontinuation of QuickBooks Desktop, we don’t have any new updates at this time. To stay informed, please refer to this article: What’s new in QuickBooks Desktop 2024.

 

Feel free to reply below if you have follow-up questions about QuickBooks. We’re here to assist you.