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April 30, 2021
Question

Our direct deposit did not go through for our employees how do we get that to go through

  • April 30, 2021
  • 1 reply
  • 0 views
All of our employees direct deposit did not post to the bank accounts

1 reply

Level 8
April 30, 2021

Hi there, mhernandez3.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.